Frequently Asked Questions
We have partnered with PCI (also known as Publishing Concepts) to produce our new alumni directory. PCI is a company located in Dallas, TX that publishes directories for educational institutions, fraternities, sororities and military organizations across the nation. This project allows Auburn Alumni Association to receive important updates to our database so we know more about our alumni and how we can better serve you and future alumni.
How do I know my information will only be used for directory purposes?
Auburn Alumni Association has a contractual agreement with PCI that states:
1. The names, addresses and information provided to PCI by Auburn Alumni Association for the publication of the Directory will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the Directory and except as required by court order or law.
2 The Directory will be made available only to alumni of Auburn University. Upon completion of the project, PCI will return to Auburn Alumni Association any and all electronic files that have been supplied by Auburn Alumni Association or produced by PCI in connection with the production of the Directory.
If you have received a postcard or an email, you may call 1-866-281-2167 to speak with a dedicated representative for the Auburn Alumni Association project. The representative will verify all the information we have on file for you and make any updates where needed. One of the numbers for Auburn University alumni to call is TBD. If you have received an email with an embedded link, you may go to the online site to review your information. If you have questions, you may call PCI’s customer service desk at 1.800.982.1590.
The Auburn Alumni Association Directory is available for sale only to Auburn University alumni or members of the Auburn Alumni Association
The total duration of the directory project is about 12 months. Since we began the project in late June 2019, the directories will be distributed in July 2020
Can I choose some or all of my information not to print in the directory?
When you call to update your information, you can tell the representative what information you would prefer to have excluded. You may also communicate this information to the PCI customer service desk at 1.800.982.1590 or to the alumni association.
I ordered a directory/package over the phone and would like to cancel my order. How do I do this?
Call the PCI customer service help desk at 1.800.982.1590, and they will take care of this for you.